Real Estate Investing in the Real World
Real Estate Blog
MONDAY, JULY 09, 2007

There’s no getting around it: there’s simply too many real estate agents out there.

I wrote in a recent post that real estate investors who work with a Realtor will generally end up overpaying for their services; if you pay a $12,000 commission check it’s highly unlikely that you’ve actually gotten $12,000 worth of time or effort out of the Realtor that supported you. And note that a healthy portion of that fee will be passed directly to the buyer – the idea that “the buyer doesn’t pay a commission” is a myth.

This isn’t to suggest, however, that agents are greedy or that they’re raking in the big bucks. Average Realtor income, according to the National Association of Realtors, is under $50,000. This is more than the average elementary school teacher but less than a financial service representative or an engineer.

Buyers and sellers pay too much in commission but many agents still struggle. What gives? The answer is simple too many real estate agents.  

But there is an odd phenomenon at work here. Usually when there is a glut of supply for services the price for those services drops accordingly. Supply and demand reset that price accordingly, delivering better value for the consumer at the new equilibrium point. However, in this case the National Association of Realtors has done everything in its power to resist the market’s natural ability to find equilibrium: everything from attempting to monopolize MLS data to doggedly defending the current commission structure to fighting to keep the banks out of the game.

I lived in Bogotá Colombia for three years. Bogotá is a beautiful city with great people and I enjoyed my time there. But the traffic is awful – mainly because there are too many taxi cabs on the roads. And the taxi drivers have to work morning, noon and night just to scrape by because there is so much competition – and that just keeps everyone on the road more hours (using more gasoline) which in turn creates more completion...and so on and so on.

The same thing is happening here in our real estate industry. As the market booms more and more agents are pulled into the industry chasing the same number of 6% commissions. And the industry’s leadership clings to the status quo instead of encouraging new business models that will evolve with the consumer’s needs.

:: So what does this mean for investors?

First of all a new business model is coming. Will it be Redfin? This question makes me think of a now forgotten company who’s stock I bought back during the dot com boom. This particular company was working on a groundbreaking new music format called MP3. I saw that this technology was going to be big, but unfortunately I bet on the wrong horse. Apple won and the stock I bought tanked.

So...has Redfin picked the right model? I think so. But will they win the race? Who knows – but the odds are against them. If I were a betting man I’d put my money on someone coming out of left field. Citibank? Google?

But for now: no investor should be paying 6% to sell a house. New options are already popping up – I'll talk about this in a future post.

Update - 11 July:  I posted this topic over on Active Rain, a blogging network populated primarily by Realtors.  I got a pretty lively reaction...

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Comments(14)
posted by: Chris Smith
Comments
July 10, 2007
11:17 PM
Chris,

Now you were expecting me, weren't you? :)

Points:

1. There are too many agents. I agree! People come in the business thinking they can do it part time. They get part time results and so does their consumer.

2. NAR should spend more time improving licensing requirements and training/education standards and less time trying defend the rights of eveyone to be an agent.

3. NAR does try to keep MLS's monopolized. Now here is a controversial point. I agree to the extent that the MLS is set up, owned and run by and should be used by real estate agents ONLY. They pay for it. They put it together. Why should they share? I just don't get that argument. Why does the public think it is their right to have access to a private data base?

4. Now going against Point #3 - I think Trulia and Point 2 NLS are great tools and that every consumer should root for their success. As a professional real estate agent, I sure do. The more information available to the public the better. All transaction recordings should also be made public through local municipalities. KCMO, does. And that is a good thing. (I guess my #3 just goes against the audacity of non monetary contributors saying they should have full access. Hello? Where do you think some of that commission money goes to?)

5. I really don't care if banks want in or not. I'm not sure it would help. Great, more people thinking they can sell and evaluate housing.

6. I sincerely hope Redfin isn't the model. Once again you have someone wanting full use of the MLS without full contribution, or full compliance.

Let me say here, Chris, that I respect the heck out of you. But not all investors have half your education or savvy. (Same is true of agents!) (Wait, probably 70% of agents don't have your education or savvy.) And I AM IN FULL SUPPORT OF THE EVOLUTION OF THE REAL ESTATE BUSINESS MODELS.

So I am not really arguing with your post so much as agreeing with much of it. I just thought I would state a knowledgeable real estate agent's (and investor's) opinion.
July 11, 2007
12:14 AM
Chris: It was getting kind of boring around here so I thought I'd get the red cape out and wave it around a little bit. I wrote a paraphrased post w/out the investors slant and posted it at ActiveRain at http://activerain.com/blogsview/143118/The-current-glut-of and it's gotten some attention...

Only point I take issue with is #3. When a system becomes so pervasive that it's control creates an uncompetitive situation the Department of Justice tends to step in. Ask Microsoft about that one. The handwriting is on the wall...

Overall, I think the consumer still needs a lot of help. Some can go it alone but some can't. But this bloated, inefficient industry structure is a mess. A leaner, meaner, more efficient business model would retain the competent professionals, weed out the part timers, and create a situation where agents would charge less to the customer but put more in their pockets at the end of each month.

I commented recently that "win-win" was an overused expression...but *that* is a win-win if ever I saw one.
July 11, 2007
11:49 PM
Oh, I understood your intentions...and your points. :)

Even while I argue that MLS has the right to exclusivity I argue for the right of Trulia and Point 2 NLS to exsist and to thrive. Heck, I LOVE Trulia.

To me if the Dept of Justice will just stay out of it regional MLS's will run themselves out of business.

But here is something most of the public has never considered. The MLS is the real estate broker's way of advertising what commissions will be paid for showing/selling a particular property. Ease of access is a direct result. I no longer have to run all over town getting keys to show you a couple houses. We can just call and go see. And if you think contracts are long and tedious now, wait till MLS is no longer available and an agent, buyer's or seller's, won't show a property until a commission has been negotiated. Or worse, adding them into the contract. (Against most state laws.)

The system we have is ineffective. Granted. But I again maintain that the MLS was set up for real estate agents, by real estate agents and for information sharing between real estate agents. Just because they let the public have a peek at them didn't mean they were intending to give away the store.
July 13, 2007
01:17 PM
Hey Chris,

Great post!

I wrote a post along the same lines a couple months back that poses the same thoughts that the market is going to have to shift to stay healthy.

Just like with mortgage brokers during the real estate boom, the borderline realtors who were closing deals that were passed to them by default because there were so many buyers to snap any property being listed are now feeling the pinch.

Just like any industry, while its hot anyone can make it. When there is a bump in the road only the strong make it. The others just hang up their shoes and say, "man that was a nice run".

Anyhow, it looks to me like consumers are starting to catch on and see that most realtors don't earn their commissions. There are the few strong and committed realtors that are worth the commissions... but as a whole I believe they are paid way too much.

I think we'll see more realtors begin to specialize. For instance, in my area, there are many realtors specializing in just one booming resort area and are making a killing at it. Others are specializing in being the "flat rate" or "2% commission" realtor.

In my opinion, the consumer will have more choices on how to list their homes and how much commissions will be paid. Of course, there will still be those realtors that will still garner the high commissions of today... but that is because they know how to market themselves, which I applaud.

Well... I'll quit this epic blog response and get back to getting some projects done.

Once again, good work and great blog.

Trevor Mauch
thereibrain.com/realestate-blog
July 16, 2007
02:34 PM
A little off topic, but posting something controversial on Active Rain can draw lightning... you did a fine job parsing and replying to the conversation, but I find the exercise of such intense dialogue hard to keep up considering I do almost all of my blogging after 9:00pm.
July 16, 2007
03:05 PM
Pat: Agreed, that's why I don't do that too often. Most of my AR posts are pretty vanilla and I just point readers here if I want to talk about anything sticky. But that said I learned a something about the Realtor point of view by managing that back-and-forth which will be the subject of a future post here on EquityScout.
August 15, 2009
04:06 PM
Many people even still are pulled into this harsh business by the lure of easy money...take care, I don`t know a single rich and lazy agent. The market is FLOODED with Realtors, and it doesnt look like this trend is ending anytime soon.
November 14, 2009
03:46 AM
You are righ7
November 14, 2009
04:00 AM
Thanks Admin wery good56
November 24, 2009
02:58 AM
I have higher net income from rentals than most investors.....
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